Point well taken. But as many have mentioned in this thread, it is very hard to hire good people and the people I have already have deep knowledge of the system

Point well taken. But as many have mentioned in this thread, it is very hard to hire good people and the people I have already have deep knowledge of the systems and business and are good at what they do. Just from that efficiency perspective it makes sense to retrain per fiduciary responsibility. The fact that I can keep lots and lots of people working instead of terminating is an awesome bonus that I feel great about.