Kudos for keeping your sights on helping your team! I'm a big fan of holding on to a group of people that understands your business (I'd rather retrain a techn

Kudos for keeping your sights on helping your team! I'm a big fan of holding on to a group of people that understands your business (I'd rather retrain a technology than instill passion and domain experience). Not 100% relevant (and not my better writing) but here are some of the things I've seen companies do in terms of moving people around from NOCs that might give you some ideas https://www.pagerduty.com/blog/future-of-noc/ https://www.pagerduty.com/blog/future-of-noc/ If you'd like a soundingboard to brainstorm with feel free to ping me at dave@euri.ca