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This is the reason why I quit buying anything from Amazon anymore if I can help it. They're not interested in fixing it. What I can't understand is this: even
by coaxial 8y ago
This is the reason why I quit buying anything from Amazon anymore if I can help it. They're not interested in fixing it.
What I can't understand is this: even if they comingle, they must know which seller owns which item. If they didn't, how would they pay the right seller once a particular item is sold? And yet, there seems to be no accountability at all.
- jjeaff 8y agoThey don't need to know which product belongs to which seller, they only need to know how many. If someone clicks your listing and buys a product, they ship it from the commingled inventory and then pay you your share of the sale and deduct one from your inventory tally. Then, if the item they sent ends up being counterfeit, whether from your own stock, from another seller, or even from Amazon's own stock, they will take it out on your seller account for selling counterfeits.
- coaxial 8y agoSo then how do they decide which of the comingled sellers got the sale? Round Robin? Random?
- bchallenor 8y agoThe customer still ordered via the listing of a specific vendor, even if Amazon shipped from co-mingled stock.
- coaxial 8y agoNot necessarily, some items have only one listing for all sellers and you click the buy button that has the prime logo. Who are you buying from in this case as far as Amazon is concerned for their inventory accounting?
- dual_basis 8y agoIt's always been clear to me which specific vendor I'm buying from, it lists it right under the product. I can click on new or used in order to see other vendors and select one of them if I prefer. Based on my experience, the vendor defaults to Amazon if they have the product themselves, otherwise it is likely based on whoever they make the most money on. That is not a straightforward computation - they might make more profit on a more expensive listing, but then fewer people would buy it. I'm sure they use some proprietary ML algorithm to decide which vendor to show, but its always been very clear to me which vendor I'm purchasing from, both on the item page and also in the cart.
- p49k 8y agoYes, but that’s not I was talking about in my original post, at least. I was discussing the fact that even if you explicitly choose “Amazon.com” from that list of vendors, Amazon itself is shipping goods from other vendors and making it impossible for you to know that, which can lead to receiving counterfeit goods. There is zero indication, anywhere, that it’s being shipped from anyone else’s stock in these cases.
- jjeaff 8y agoI don't think this is the case. If there is only one listing for all sellers, it must be from amazon stock.
- coaxial 8y agoMaybe, that would make sense. In any case, I quit playing the amazon lottery altogether personally.