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I think Amazon is determined to solve a hard problem. Fraud and counterfeiting are very difficult problems to solve, and many buyers are happy to buy a knock o
by tailrecursion 8y ago
I think Amazon is determined to solve a hard problem. Fraud and counterfeiting are very difficult problems to solve, and many buyers are happy to buy a knock off product. In a way, many buyers and sellers are cooperating to optimize one metric. Amazon has also recently pushed for more direct relationships with far east manufacturers, so that a branded product from Hamilton Beach now has to compete with eerily similar products that carry brands no one has heard of.
Amazon seems determined to co-mingle its products, and to confront the problem of counterfeiting head on. One thing I would like to see is a feature that allows a buyer to "delete" or ignore a seller - I want Amazon to remember my "anti relationships" with sellers so I don't have to. Buying and selling is about relationships and reputations.
Another observation about marketplaces is that many buyers don't want quality. Some are extremely selfish. Not because they're bad but because they're desperate either emotionally or financially. We all enjoy getting a good value but some people are consumed by their selfish needs and are not interested in building a healthy balanced society or encouraging quality products. A successful attack on counterfeits has to filter [the behavior/reviews of] some buyers as well as some sellers, because some people can't see past their own selfish needs.
Finally, counterfeiting is an extreme form of re-implementing the designs of others. A large part of Free Software, for example, is historically rooted in re-implementing other people's designs (Linus & Unix, Stallman & LMI, Linus & Bitkeeper). It's not altogether destructive but if your only differentiator is that you're cheaper, then that's similar to Samsung's business. Making something that takes another's work and does something a little different with it, that's a lot better than a copy and also it's by definition not what we mean by "counterfeit". I think it's important to draw a distinction between someone who is competing with a possibly superior product and eroding a brand name (i.e. using a brand name as a descriptive word), versus someone who is making a product that is identical in appearance.