7 ms·
Yes, reviews that are not of the genuine product are against Amazon rules and removed (often automatically). Such situations are considered as seller-at-fault
by AnssiH 8y ago
Yes, reviews that are not of the genuine product are against Amazon rules and removed (often automatically).
Such situations are considered as seller-at-fault (they sold/shipped an incorrect product) and not generally applicable to the product as sold by any other sellers, too. Product reviews have to be generally applicable as they are not seller-specific.
You are expected to leave seller feedback (which affects the seller's star rating etc) instead of product review in such cases.
- dahdum 8y ago2 of those sellers were Amazon itself...so not much help there, but you’re right that’s why they reject them. The seller ratings don’t matter when they comingle though. Next time I’m going to write a carefully worded one that doesn’t explicitly state that it was counterfeit.