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Considering how often I heard the "Customer Obsession" (https://www.amazon.jobs/en/principles https://www.amazon.jobs/en/principles) principle come up in both t
by Twirrim 8y ago
Considering how often I heard the "Customer Obsession" (https://www.amazon.jobs/en/principles https://www.amazon.jobs/en/principles) principle come up in both technical and business decisions at Amazon, I'm completely baffled that the marketplace product remains, and shows no sign of intending to clean up its act.
It's arguably wrecking intolerable damage to customer trust, the one thing that is supposed to be being held above all others there.
- s17n 8y agoIt's because fashion brands don't want to let Amazon sell their products. Lax counterfeit enforcement is Amazon saying "you can do this the easy way or the hard way." Kind of like how Youtube couldn't figure out how to enforce copyright until the music industry started cutting deals with them. I fully support it, fuck fashion brands and their ridiculous manufactured exclusivity.
- deleted 8y ago[deleted]
- walterbell 8y agoSame for eyeglass frames. It’s also a way of slowing Alibaba from growing US marketshare.
- earenndil 8y ago> Kind of like how Youtube couldn't figure out how to enforce copyright until the music industry started cutting deals with them I mean, they still don't exactly know how to enforce copyright.
- guitarbill 8y agoHaha, two of those principles are literally "Earn Trust" and "Insist on the Highest Standards", neither of which is happening here.