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You’ve got a valid point. The only thing I cannot give Amazon a benefit of doubt for is when an item is sold under prime shipping but is commingled with the sa
by inapis 8y ago
You’ve got a valid point.
The only thing I cannot give Amazon a benefit of doubt for is when an item is sold under prime shipping but is commingled with the same items from different sellers and making it pure luck whether you receive a genuine item or a counterfeit.
I’ve received counterfeit flash drives, headphones, batteries and chargers, toiletries and some skincare items - all sold by Amazon and shipped/fulfilled by Amazon.
That’s pretty much textbook fraud.
- Symbiote 8y agoAfter the first, let alone the second counterfeit item, why did you spend another dollar at Amazon?!?!
- inapis 8y agoI did not know that they were counterfeit as they arrived. It first came to my notice when using a skincare item. People on the interwebs pointed out about spelling mistakes on the packet which tipped me off. Every item I have listed above was found to be counterfeit in retrospective. I got a usb voltmeter to test the charger. Had to use f3 to test the flash drives (should’ve done them in the first place) The headphones took the longest to figure out. It was a mid range sennheiser headphones which passed the authenticity check. It was a gift so I didn’t really test it immediately after purchase. 18 months later I gave them a try and they sounded off. Got them replaced by sennheiser and boom - massive difference in sound quality. I still wonder if somehow sennheiser was in on the scam because there product verification process told me that the headphones were authentic. I have drastically reduced my purchasing on Amazon ever since I figured out the scale of counterfeit items being sold. That said there is some stuff which I can only buy on Amazon so can’t really cut them off.
- XalvinX 8y agoWhat did you do about it, and how did Amazon (and whoever else) respond to your problem? I think this is a very important question relating to whether Amazon is indeed "complicit" or not...
- inapis 8y agoAs I mentioned in another comment, I discovered the counterfeit items very late - way past their purchase date and some of them already consumed. Amazon refused to take responsibility and some items such as cosmetics are not eligible for replacement/refund. I tried to leave reviews but the first time around, the reviews were rejected and now they are just "black-holed" - meaning I can submit them but they never appear on the items review section.