>Measuring how long they are open for is just a pointy-haired boss side effect...kind of metric means anything. I don't think such cynicism is warranted. Open

>Measuring how long they are open for is just a pointy-haired boss side effect...kind of metric means anything. I don't think such cynicism is warranted. Open issue time is a useful metric, at the very least over time, of how quickly developers are fixing problems and how complex they are becoming. Certainly not something for a pointy haired boss to optimize exclusively for, but a useful bit of data to be taken into consideration with other measurements of performance.