My wife had a refurbished X40 for the longest time. One time, the fan gave in, I tried to clean it, but couldn't get it to move. I figured it couldn't hurt to G

My wife had a refurbished X40 for the longest time. One time, the fan gave in, I tried to clean it, but couldn't get it to move. I figured it couldn't hurt to Google the part-number, and quickly ended up on IBMs country-local website with a local phone number. I dialed, and braced, half for an infinite IVR tree, half for being quoted a number in the range of the GDP of a small country. But neither happened, a few minutes later, a very helpful woman had quoted me something like $9.46 including postage and taking payment by card. The new fan arrived a few days later, and the X40 went on to live for a few more years. That thing was a tank.