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We were tasked with upgrading a stripe integration for a client with really old PHP. On Friday, none of their transactions worked. We called stripe and they s
by danschumann 8y ago
We were tasked with upgrading a stripe integration for a client with really old PHP. On Friday, none of their transactions worked. We called stripe and they said, "Oh, we decided to upgrade some people early"... uhh.. yea. Eventually they rolled us back, and we finished the upgrade on Monday, but it was still really troubling.
- patio11 8y agoI'm sorry that happened. For clarity, was it related to this specifically? I'd like to look into what went wrong there.
- danschumann 8y agoYes. We were aware that this was happening on June 13th ( today ). We were moving through the steps to upgrade ( finished on Monday ). On Friday, client came to us saying "None of our transactions work!". Contacted stripe, they said they decided to go ahead and get started with some upgrades. We complained ( because we weren't done upgrading yet ), and I know the person in direct contact wasn't very happy with the responses. They did reverse though, and TLS 1.0 was working for us again. It wasn't me who was in contact directly w/ stripe, so I can get you more of the exact emails and what was said, but I know he was second guessing stripe at that point, as was I. I'll try to remember to get you the exact emails tomorrow, and the account name, etc. What do you need to look into it? I've always heard good things about stripe but like I said this was kinda worrying, because everything we read said June 13th.
- patio11 8y agoYou can feel free to forward anything you have to my HN name at stripe.com ; we'll look things up from there.