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Comcast let me use my own router, then decided it was theirs and charged me rent anyway. A few years later, I was stuck with them again in another state and bo
by ergothus 8y ago
Comcast let me use my own router, then decided it was theirs and charged me rent anyway.
A few years later, I was stuck with them again in another state and bought my own from their approved list...then a few months later that model was no longer approved and any issue was blamed on using an unapproved/outdated model.
- koala_man 8y agoSame. I used to have a monthly calendar reminder to call Comcast and complain about the modem rental charge for my personally owned modem. Every month they would agree to waive the fee and promise to fix it, and every month it would be back on my bill. This went on for about a year until I cancelled my service, and then they hounded me weekly to "return" the modem.