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No company should ever have a noreply email address
- terra_t 16y agoIt's up to the particular business. Some people believe in the hyperlean "Four Hour Workweek" theory where you ought to be as scarce as possible. Some businesses are about building a community. Particularly if you're looking for customer one, two or three, that's going to be a high touch proposition. Personally, Zappos drives me nuts. I can't see how their "high touch" approach to selling clothes online can be profitable at the prices they sell things for. Perhaps it isn't, and Amazon is a sugar daddy that's going to let them make a name for themselves as people get used to the idea of buying clothes online -- Amazon can fund them for the five years or a decade that it will take for the boutiques to go out of business.
- MaysonL 16y agodupe: see http://news.ycombinator.com/item?id=1723421 http://news.ycombinator.com/item?id=1723421