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I worked for a home improvement retailer for a long time, around 2008 they stopped building 120k sq ft stores and moved down to 80k sq ft, Then staff was cut (2
by zer0faith 8y ago
I worked for a home improvement retailer for a long time, around 2008 they stopped building 120k sq ft stores and moved down to 80k sq ft, Then staff was cut (2010), a few years later (2012) more staff was cut, now they are talking about replacing some staff members with self help robots that have video conferencing to help customers(2014). These traditional retailers are trying hard to stay in the game but i just don't think they can compete and Toys 'R' Us is just another name on the long list of the dead.
- mkirklions 8y agoThings that make me go to a store >Instant >Helpful employees Prices didnt matter if I showed up to the store, but it should be cheaper than shipping to your home. Employees should be knowledgeable and helpful. Instead most stores have the exact products or fewer online, higher prices, and an empty store.
- zer0faith 8y agoI once tried to stock up on some generator connectors and like electrical items in my department before Hurricane Sandy. My orders were denied because last year sales and previous three week trends weren't enough to justify the order. The shelves stayed empty for almost 2 months.
- slfnflctd 8y agoModern logistics algorithms have massively increased supply chain efficiency, but there should always be a human override for cases like this. The models cannot and will not ever be able to account for everything.
- downrightmike 8y agoBut then someone has to be thinking, and doing it before it is reactive. Good luck.