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I’d rather talk to a chatbot than send an email or shudder make a phone call. I’ve found my interactions with them to be good and they always hand me off to a
by JohnJamesRambo 8y ago
I’d rather talk to a chatbot than send an email or shudder make a phone call. I’ve found my interactions with them to be good and they always hand me off to a real person if it gets too complicated. It seems to save me a lot of time when I use them usually.
- bonestamp2 8y agoI agree. I fully support chatbots for getting you to the right person or handling simple issues. There seem to be a lot fewer accidental hangups when using a chatbot.