Chatbots were the "next big thing" just like how "Blockchain but not Bitcoin" is supposed to be the next big thing. It's just bunch of people who look at exist

Chatbots were the "next big thing" just like how "Blockchain but not Bitcoin" is supposed to be the next big thing. It's just bunch of people who look at existing phenomenon that's working (people use chat a lot on the phone), and then trying to turn it into something completely different (if people chat a lot, that probably means people want to buy stuff over chat a lot!), powered by dumb money (stupid VCs in case of "chatbots", and stupid ICO crowds in case of "blockchains") The reason these things don't work is because the people who build these things don't truly understand why something is working, because the original product they tried to replicate was not easy to understand. Same reason why it's so hard for dumb electronic companies to copy Apple. They think they know, but all they're copying is the superficial stuff, and they never work.