All the flaws mentioned are valid enough, but most don't resonate with me as strong negatives, with the exception of iTunes, which is a bloated, slow, nasty mes

All the flaws mentioned are valid enough, but most don't resonate with me as strong negatives, with the exception of iTunes, which is a bloated, slow, nasty mess. That aside, a big deal for me is that Mac laptops max out at 16GB. That's perhaps the biggest single reason I'm not buying one now. Hopefully the refresh will fix this. Another big deal is the general lack of attention for OS X (or macOS or whatever). The exception is the updated filesystem, and even this was an extremely painful transition for me because (although it may be fixed now) Spotlight doesn't work on external volumes using APFS. Or how about some good process/application sandboxing and quota capabilities? Or, my machine with 128 GB (!) of RAM starts out blazing fast, and then slows down: process switching can take a second or two, which is really annoying. How is this happening on a modern OS in 2018? Simple -- Apple is not trying. Having said this, I agree with some other posters that macOS is the worst desktop OS out there, except for all the other ones. I frequently have to use Windows and I simply cannot make myself like it. I love Linux for its freedom and for its terminal, but none of the desktops are awesome in comparison to macOS. Not many people would say they "love" Windows or they "love" Gnome, but many would still say they love macOS, despite the flaws.