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I bet the electric company probably takes all instances of "electric pole" to be a probable emergency report, since that is probably the most frequent reason fo
by JackCh 8y ago
I bet the electric company probably takes all instances of "electric pole" to be a probable emergency report, since that is probably the most frequent reason for somebody to be mentioning an electric pole and it's safer to default to assuming an emergency.
I bet if you said something like "This electric pole isn't good for the aesthetic of my neighborhood, please bury your wires." it would assume that to be an emergency too (or maybe mentioning buried wires would take you to the "call before you dig" department...)
- floatingatoll 8y agoYes! Precisely correct, and as it should be. If I’m calling to discuss an electric pole, no computer system is going to react properly, no matter how many phone tree options it has. Better to risk a false positive of an aesthetic complaint now and then, than to have someone give up and hang up and then their house burns down later.