One of the best insights we had at Ozlo was putting prompt bubbles on our UI. They served two main purposes. First they showed what type of questions you could

One of the best insights we had at Ozlo was putting prompt bubbles on our UI. They served two main purposes. First they showed what type of questions you could ask; and second, they showed how to ask a question. They provided guard rails so to speak. If you don’t really strong hints about what you can do — and at least recognize intents you can’t handle — you’re screwed. There is always some asshole who sees “Hi, I can tell you about restaurants and entertainment. What are you looking to do?”, and answers “What’s the atomic weight of boron in nanofirkins?”