Funny, that is exactly my experience at Home Depot. I'd say 8 or 9 times out of 10, if I asked someone where something was, they knew or were able to quickly cr

Funny, that is exactly my experience at Home Depot. I'd say 8 or 9 times out of 10, if I asked someone where something was, they knew or were able to quickly cross-check from their hand-held. And yet in other cases, employees could recommend something about a particular product or explain how it would be used for my specific situation. Or if they didn't know, they knew exactly who did and went and got them. So perhaps it's possible to chalk it up to some stores being better and worse at it. One nice thing is now the Home Depot mobile app will let you search for items in the store's inventory and will show you visually where exactly in the store the item is. Saves you from having to flag down an employee as sometimes they may be busy helping someone else.