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Well, since they don't provide an SLA you can't really hold them accountable. Does that mean you shouldn't build services for which you charge money on top of t
by redstripe 16y ago
Well, since they don't provide an SLA you can't really hold them accountable. Does that mean you shouldn't build services for which you charge money on top of twilio?
Is twilio better suited to internal use rather than for building SaaS apps?
These are serious matters.
- wccrawford 16y agoIf you give an SLA for your service, you had better have SLA all the way back down the chain. So yeah, it does mean that you shouldn't charge money for services built on Twilio (until they have an SLA) if you intend to provide reliable service yourself.