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i had a boss battle with a home depot employee once. i was looking to have a small piece of wood cut, really nothing fancy, and it’s a service they offer or at
by nikofeyn 8y ago
i had a boss battle with a home depot employee once. i was looking to have a small piece of wood cut, really nothing fancy, and it’s a service they offer or at least i thought they offered. i found the wood i needed and was over in the lumber section looking at the front counters. no one to be found, i browsed the lumber some more to see if i had missed a size that would be more preferable. i came back to the front counters and realized that this section must be closed (maybe i finally saw a sign or something). anyway, i look back at the very back of the store and notice an employee watching me. he was standing with his legs positioned wide and his hands in his overalls (kind of like a chicken wing) facing me square on. it was kind of a weird feeling the way he was just watching me. he never budged to come help. so i kind of started walking to the other aisle but then thought, no, i am going back there and asking. so i snake my way back to the very back. of course, home depot is massive. as i do that i have noticed the guy has disappeared, maybe behind one of the aisle ends. it was clear afterward he intentionally moved there to hide, and i snaked the two aisles to see if i would catch him moving more inwards into the store. when i finally got back there, he was just standing there at the aisle end, even looking my direction as i turned the corner. it startled me a little, as i didn’t expect him to be just...there. i said i was looking for someone to cut the lumber i had picked out. he said he knew and that he had saw me. so i said, well, can you cut it? he said no, the aisle adjacent to his had a forklift moving stuff, and that we couldn’t use his aisle which had the equipment to cut due to some safety protocol. i recall the forklift not being in use and not being anywhere close to the equipment. there was some other curt responses by him when asked could he not just make this extremely simole cut, so i finally just said forget it and walked off. he muttered some stuff as i walked away.
that’s not exciting really, but this moment sticks out in my mind so much. he just was doing everything he could to avoid customers, and in a pretty weird, awkward way. i eventually found a self-serve hand-cutting station in the store and cut the wood myself with a hacksaw.
- Casseres 8y agoNext time contact management and let them know. That would probably be more productive then bottling it up and posting it on a random forum months/years later.
- nikofeyn 8y agohacker news is so serious. downvoted for just telling a story in fun. it isn’t “bottled up”. i think it’s funny. so yea, i’ll go complain to management next time. thanks.
- chemochemo 8y agoYou're being downvoted because Hacker News really isn't the place to tell rambling, vaguely related anecdotes just for fun. Try Reddit for that. Otherwise, welcome!
- nikofeyn 8y agoit isn't vaguely related. it may be poorly written, but it was meant to be an example of the surrealness of bad customer service in stores like home depot. anecdotes are certainly part of this site. just look this thread. they are plastered over every thread in general. and why are you welcoming me? i have been here. the hubris one encounters here is suffocating.
- Rotdhizon 8y agoMost people here are discussing employee knowledge, not actions. What you described is just showcasing a bad employee, not necessarily one that doesn't know their stuff. To a small extent, the not capitalizing anything hit some peoples peeves I'm sure.