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> If you already know what you're looking then why bother with them at all? Well in their examples it's about actually finding the item in the store, rather t

• ravenstine 8y ago
  That and their stores are massive. In theory, it'd save me time to ask someone who's spent months working hours on end in the store. In practice, however...
• sokoloff 8y ago
  Use your phone to search for the item on the Home Depot website. On the product detail page, there is a section that lists the Aisle and Bay where the product is located in the particular store you're visiting. Huge timesaver IME. That doesn't help if you can't find the product on the web site or don't know what to use, but if you just want to know where 1/2" copper elbows are, the site will get you within 6 feet of them.
  • nlawalker 8y ago
    Huge thumbs up to this. I basically shop at Home Depot from home and then go to the store and pick the items from the bins. The mobile app works well if you're already in the store. The only reason I don't just buy stuff from Amazon is because I happen to live close to a Home Depot, and a) I want the items now, b) I want to see the items before I buy them, especially because c) there is a high probability I'll want to return at least one thing I buy, and that's way easier at a brick-and-mortar.