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Totally agree on the higher tier, also because there are plenty of things you will value more just because it charges a higher price. For a freelancer or agency
by ljm 8y ago
Totally agree on the higher tier, also because there are plenty of things you will value more just because it charges a higher price. For a freelancer or agency who needs this because they've been screwed over before, it might even make the service appear more trustworthy, that you're charging that much because you are offering security. A few hundred a year is nothing for a bit of peace of mind and some protection against a client skipping payment and running off with your code.
Anecdotally, a place I previously worked at raised all of its prices and tweaked the available plans (with some A/B testing involved) and internally it was incredibly controversial and made a lot of people unhappy as we were implementing it. When the testing period was over and all was said and done, few people complained about the price hikes and far more people either just accepted it or went for an upgrade.
I think it's very easy for a startup to completely underestimate the value it provides and assume that nobody would pay more if they had to. But maybe that's just a bias because you don't tend to hear about the companies that failed for charging too much. (Not that I would suggest you blindly follow this advice!)