More than unpleasant. I bought a license, missed the (2 week or something?) deadline to install/activate, and their support ghosted me, leaving my repeated plea

More than unpleasant. I bought a license, missed the (2 week or something?) deadline to install/activate, and their support ghosted me, leaving my repeated pleas to open another window unanswered. $1k down the drain. I'd take 'em to court if I knew how.