The user sounds like he was a regular on the IRC channel. Did they perhaps add particular logging on the IP/port combo when asked to, rather than having always

The user sounds like he was a regular on the IRC channel. Did they perhaps add particular logging on the IP/port combo when asked to, rather than having always logged, and lied about it? I mean, it's still not consistent with "no logging", but it still protects "backwards" privacy of connections happening in the past, and crucially it's a kind of logging that will always be technically possible to implement for a VPN provider, and probably legally trivial for law enforcement to mandate with a court order (or national security letter) - regardless of how strongly a worded policy the provider has in place.