Treating users this way "harping about a bug" is a surefire way to lose market share. I wonder if this is really the case. I didn't know about the organisationa

Treating users this way "harping about a bug" is a surefire way to lose market share. I wonder if this is really the case. I didn't know about the organisational structure. For a lot of people Mozilla IS Firefox. How was it low content? In a post about spending am I not allowed to specify my opinion about the spending? You can think of me as some entitled jerk and that's your opinion and I myself doubt I might be acting like one. "But" I would expect that you would allow me to at least say how I feel about it. It's not a technical debate, there can be multiple points of view not necessarily right or wrong.