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Seems to me that the main problem you're running into is the network effect Messenger/WhatsApp/etc have. Sure, there's some wonderful chat clients out there, b
by samcday 8y ago
Seems to me that the main problem you're running into is the network effect Messenger/WhatsApp/etc have.
Sure, there's some wonderful chat clients out there, but the average person wonders why they need any more when 99% of their friends, family members, frenemies, estranged highschool classmates and so on are already easily reachable on Messenger.
Even the most wonderfully accessible and user friendly app is still another app that I need to take the time to understand. It's another app for which I need to endure the endless parade of 2.0 rewrites and UI overhauls. It's another app I need to figure out where I want to place on my home screen.
- pmlnr 8y agoHence the question of what happened to the idea, the need, to belong to groups. Why is a network, where everyone is present, everyone's profile looks the same, everyone is just a gear in the machine, is appealing? Had we gotten this lazy, that we'll only go for the most comfortable, despite the lack of any option self-expression, the nonexistent privacy, and the complete lack of respect towards users? It's very much possible that I'm wrong, and that generic audience doesn't need or doesn't want any customization, that the convenience overrides everything, but in this case, anything "revealing" Facebook is completely futile, isn't it?
- RafiqM 8y agoWhatsApp and FB are the tools. The infrastructure. Within these tools are the individual groups, where every group has its own identity, self-expression, and privacy. You may ask why I say privacy, when recent events have proved that an illusion. I would argue that it's not privacy from the government, or some big unnamed corporate that people are looking for - It's privacy from their other networks. Almost nobody I've talked to cares if someone not directly related to their life has access to their data. Now, I believe they should have this privacy whether they care or not, but that's a separate discussion to "what are people's needs and desires?". So I suggest that WhatsApp/FB do in fact provide all the needs of the users.