Conway's Law: "organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these organizations

Conway's Law: "organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these organizations." And most organization -- or collections of three or more people -- have dysfunctions. There are rarely process problems where technology is the main problem; it's the wet-ware between the keyboards and the chairs that make or break projects.