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When Microsoft acquired Skype, there were a subset of accounts that essentially became un-useable for close to 2yrs. There was a sub-sub case where if you had a
by TuringNYC 8y ago
When Microsoft acquired Skype, there were a subset of accounts that essentially became un-useable for close to 2yrs. There was a sub-sub case where if you had a Skype ID that was an email (not a username) which was also a pre-existing Microsoft email, your profile became unreachable and passwords could not be reset either. This is from personal experience and validated with a half dozen other people in the same sub-sub-case complaining online. Support just gave the same boilerplate response - reset your password. It is honestly shocking there was no review that a certain cohort of very similar accounts had suddenly and permanently stopped logging in. Honestly inexplicably given the size of the acquisition.
That was when I finally dumped Skype and moved fully to FaceTime/Duo/WhatsApp/Messenger. Thank goodness for competition.
I adore GitHub. My children and I wear their tshirts, we brandish their logo on our laptops and phones. I hope Microsoft doesnt half-abandon this post-merger integration.
- bigmanwalter 8y agoThank you for saying the Skype ID thing here. I thought I had gone crazy....
- TuringNYC 8y agoSame thing here! I thought I had gone crazy until I started interacting with more more people online that had the same exact problem. Honestly, it became an obsession to figure out for me because I started feeling stupid not being able to figure it out...turns out there was no way out of this corner case! Microsoft bought Skype in May 2011 for $8.5 billion. Think about the magnitude of dysfunction for a post-merger integration to only partially succeed despite this price tag!
- bigmanwalter 8y agoI can hardly imagine what level of dysfunction is possible in an organisation as large as Microsoft. I have only worked in small companies, less than 30 employees, and my mind has already been blown.
- TuringNYC 8y agoFair enough w/r/t the company size...but...how is it I dont have these types of authentication issues in the Google universe, or Facebook Universe? It isn't like I need a separate login for Youtube vs Google Sheets vs Google Drive vs Duo vs GChat. It suggests that it can work if the organization tries to do it correctly.
- oaiey 8y agoWhen they kill the Octocats I will get a life crisis. And I am a Microsoft fan.