They were chasing me around last week with Google Adwords for a $100 free trial so I thought why not. Set up a droplet easy enough and invested 2-3 days part wo

They were chasing me around last week with Google Adwords for a $100 free trial so I thought why not. Set up a droplet easy enough and invested 2-3 days part work in a test project for fun (didn't bother with external backups..). Then without even bothering sending me an email they disabled my account to the likes of "We need to investigate that you are a real person, please send in docs A, B etc.". Normally you do that at the signup stage and when you approve someone for a trial you honour it. Now I cant even access my files. Now been waiting 5 days to hear back from their security team after giving them the required docs. The regular support tells me the security team are "very busy at the moment". I guess someone decided to start offering $100 trials without thinking through the effect on the support team. Or maybe the campaign was too successful and this is their way of cost control? If this is how they treat a big portion of their new trial users customers I doubt this will be a very long-term profitable campaign. I know that I will stick with my Google Cloud account for now.