4 ms·
Whether OP has backups or not, this is a very poor response from DO - they screwed up, not OP, and the compensation they've offered is nowhere near commensurate
by betageek 8y ago
Whether OP has backups or not, this is a very poor response from DO - they screwed up, not OP, and the compensation they've offered is nowhere near commensurate with the size of the screw up. Deleting customers data in an unrecoverable way is breaking the number 1 rule of hosting - it's not like a drive went out, DO specifically sell Spaces as a Backup solution!!