> This is why it's important to have a reliable return process for online shops. Unfortunately, no online store that I know of has one, least of all Amazon, Hu

> This is why it's important to have a reliable return process for online shops. Unfortunately, no online store that I know of has one, least of all Amazon, Huh? I have bought hundreds of items the past year for my small business and returned probably a dozen. I've never had any problem. I can even drop off the item at my local Kohl's and they package the return and ship it at no cost, even if it's my fault for the return. Edit: I'm talking about Amazon.