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Congrats on the launch. Though I have to comment as I fall right within your target market. 1. Have Kids 2. Grand parents that require a flight to see. Apologie

by ismail 8y ago

Congrats on the launch. Though I have to comment as I fall right within your target market. 1. Have Kids 2. Grand parents that require a flight to see. Apologies if The feedback comes across as critical. These are are the thoughts that came to me as I read the site. So I may be an outlier or not in your target market? Maybe you are targeting grandparents who do not have FaceTime/Whatsapp? > “A better way for grandparents and grandkids to video chat” This sounds great. Though Video chat has been in general great(Whatsapp, FaceTime) The primary issue has been more bandwidth on my 3G connection. > “Every call needs 10 minutes of tech support before a conversation can start. ” Not really. FaceTime and Whatsapp video calling just work for us. > Tell Mado when to connect, and it automatically turns on live video to eliminate calling, texting, and tech support. This could be interesting. the texting is not much of a problem. > Mado makes connecting fun. Once together, families can focus on each other. Rather than offer experiences that may seem distracting, Mado helps foster collaboration so families can read, do homework, play games, and mo How? By auto calling? I can not access the app as it is not available in my region. A few other points: 1. By 4 years my kids are able to call by themselves. They recognise the app icon, and picture and call. 2. Sometimes there is a preference for asynchronous comms. With audio/video recordings 3. A buds kids will use Skype to call their cousins and just leave the video connected For most of the day. Even if they are not actively talking.

willrocklin 8y ago
Hi, and thanks so much for the feedback. Mado is still in development - including our product positioning - so we have plenty of work in front of us. 1. We are targeting U.S. families with young kids who live 50+ miles away from grandparents, including those who use existing apps because we they have usability issues that make it tricky to get together as easily and enjoyably as they can. 2. Then you're ahead of the curve. We've heard this feedback from lots of families, e.g. grandpa picks up on the iPhone instead of iPad and can't "transfer" their call, etc. 3. Parents tell us it takes a lot of texting to determine when is the right time to schedule a call with their folks and kids. Mado is designed to eliminate this. 4. We have built game playing into Mado (with more activities coming) and we're going to remove things that are distracting like picture-in-picture and red end call buttons. 5. We know little ones are tech savvy. Many, especially at a young age, don't have their own devices, so Mado helps them connect with their grandparents even if the parents are not home. 6. Can you clarify what you mean by "A buds kids will use Skype..." Thank you!

by ismail 8y ago

willrocklin 8y ago

Hi, and thanks so much for the feedback. Mado is still in development - including our product positioning - so we have plenty of work in front of us. 1. We are targeting U.S. families with young kids who live 50+ miles away from grandparents, including those who use existing apps because we they have usability issues that make it tricky to get together as easily and enjoyably as they can. 2. Then you're ahead of the curve. We've heard this feedback from lots of families, e.g. grandpa picks up on the iPhone instead of iPad and can't "transfer" their call, etc. 3. Parents tell us it takes a lot of texting to determine when is the right time to schedule a call with their folks and kids. Mado is designed to eliminate this. 4. We have built game playing into Mado (with more activities coming) and we're going to remove things that are distracting like picture-in-picture and red end call buttons. 5. We know little ones are tech savvy. Many, especially at a young age, don't have their own devices, so Mado helps them connect with their grandparents even if the parents are not home. 6. Can you clarify what you mean by "A buds kids will use Skype..." Thank you!