Sounds like the issue might have been confusion with the UI. groups.google.com has a lot of settings and it can be really confusing to know how to set up a grou

Sounds like the issue might have been confusion with the UI. groups.google.com has a lot of settings and it can be really confusing to know how to set up a group that functions in a particular way (i.e. receive email from outside the domain). G Suite admin has less settings but from what I've heard from customers it doesn't expose enough of them so they end up having to go to groups.google.com anyway. I think some of the updates we're working on will help.