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You may be interested to know that both of those are illegal in the EU. Shipping costs are a special case unless the price is clearly disproportionate. But unde
by robert_tweed 8y ago
You may be interested to know that both of those are illegal in the EU. Shipping costs are a special case unless the price is clearly disproportionate. But under the CCR in the UK (I forget the EU directive it's based on) if things are automatically added to your basket, you are entitled to a refund and to keep the item.
The email thing is covered by the GDPR, but was covered by UK law already. John Lewis (a UK retailer) lost a test case for exactly what you described:
https://news.sky.com/story/spammer-to-pay-damages-after-court-victory-10402884 https://news.sky.com/story/spammer-to-pay-damages-after-cour...
- test6554 8y agoI would never be comfortable getting a refund and keeping the item. Cause the cost just gets passed onto the next person. I would return the item if I got a refund. I either agree to all of your terms and do business with you or I don't agree to all of them and you lose my business.