Wow. We are a 10 person company (entire company, not just dev staff), and we had a major issue and I called MS and the issues was fixed in 2 days. And no, it wa

Wow. We are a 10 person company (entire company, not just dev staff), and we had a major issue and I called MS and the issues was fixed in 2 days. And no, it wasn't some wierd setting or some hotfix that was already available, it was a bug in 2008 R2. Minidumps, remote sessions, and long conference calls for 2 days, but they ended up providing some files in the end to work around it until the next patch.