6 ms·
This is why it's important to have a reliable return process for online shops. Unfortunately, no online store that I know of has one, least of all Amazon, so I
by mnm1 8y ago
This is why it's important to have a reliable return process for online shops. Unfortunately, no online store that I know of has one, least of all Amazon, so I find myself buying more and more in regular stores and generally buying less and less often simply to reduce the risk of getting stuck with a bad purchase. It's ironic that the online shopping experience now has been topped by the brick and mortar store experience without brick and mortar doing anything significant to alter their experience in decades. Online stores are simply untrustworthy and I don't see this changing soon. From Amazon actively closing accounts they don't like to them and others failing to ship products repeatedly, the experience is now worse in every single way. And I'm not a big fan of driving to stores at all.
- mchahn 8y ago> This is why it's important to have a reliable return process for online shops. Unfortunately, no online store that I know of has one, least of all Amazon, Huh? I have bought hundreds of items the past year for my small business and returned probably a dozen. I've never had any problem. I can even drop off the item at my local Kohl's and they package the return and ship it at no cost, even if it's my fault for the return. Edit: I'm talking about Amazon.