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That would also risk turning off new users who create an account explicitly to leave a review.
by plankers 8y ago
That would also risk turning off new users who create an account explicitly to leave a review.
- dmortin 8y agoThen allow them to write reviews like normal, but the review would actually be visible only for them in their trial period. The user would see the review, others wouldn't, and after 1 or 2 weeks when the user activity confirms the user is not a bot, make the review visible for everyone.
- nitrogen 8y agoHave you thought about what that looks like from the user's perspective? You'd just as likely turn them away for life with such an unpleasant experience.
- dmortin 8y agoThe user would see his own review like today. The user wouldn't notice anything unusual. What would be the unpleasent experience? Surely, you don't think that average users check their reviews from private browsing tabs to make sure it's there and stuff.
- nitrogen 8y agoThey intended to post a review. Not posting it but saying you did is straight up lying. Shadowbanning is morally dubious as a rarely used tool. It's pure evil as a default. Do you not care about lying to them just because they are "average"?
- dmortin 8y agoTheir review is only hidden for a while to make sure it's real. The current situation is dismal, it has to be fixed somehow. There is no perfect solution, because the completely open approach is abused by spammers. It may not be the best solution, every solution has drawbacks, but do you have an idea for a better solution to filter out fake reviews? If so, please present it.
- plankers 8y agoNot having a better solution than lying to your customers is not a reason to lie to your customers. It's just laziness bordering on sociopathy.
- Operyl 8y agoWhat if the user only has one review to write, warning others of their terrible experience? What if they don't necessarily write reviews in the future? I know I only write bad reviews, because I was annoyed enough at the situation to document it. You always hear negativity first on the internet, then praise..