3 ms·
> If a bug is found in the stack itself, it won't languish unsolved in bug trackers for years, like many OSS bugs do. MS will probably fix it in their next cyc
by city41 16y ago
> If a bug is found in the stack itself, it won't languish unsolved in bug trackers for years, like many OSS bugs do. MS will probably fix it in their next cycle
You also have the option of paying Microsoft for a QFE (quick fix engineering). With a QFE, the team fixes the bug as an immediate priority and provides you with a patch for it. All QFEs eventually get rolled up into cumulative updates and/or service packs.
- aarongough 16y agoSo I'm paying to fix a bug in their software that I've already paid for? Call me crazy, but if I have the option of cracking open the stack and having a go at fixing the bug myself I'll do it. At least that way I'm not dependent on anyone else for the fix...
- city41 16y agoHey I didn't say it's a good option, just that it's an option :) The whole "paying someone to fix their bug" always boggled my mind. But it's the reality of MS and the reality of many of their customers. It works for them, so more power to them. I guess.
- forensic 16y agoHow much does it cost you to divert your attention to fixing someone else's bugs? It's all just a question of economic efficiency. Being able to pay for priority bugfixes is efficient.