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I was insanely happy when all of the "Movie Gallerys" went out of business in my area. Fist pumping and the whole nine yards. Few businesses treat their custom
by Mc_Big_G 16y ago
I was insanely happy when all of the "Movie Gallerys" went out of business in my area. Fist pumping and the whole nine yards. Few businesses treat their customers as terribly as video rental stores. Multiple times, I had to physically lead their employees to the video I had returned, weeks earlier, to prove that the $89 (or whatever ridiculously high) late fee was bull$#!*. Dying in a fire is too good for these stores because then then could collect the insurance. :)
- clistctrl 16y agovideo stores suck, but to say few stores treat their customers as terribly is to not be giving as much credit to gym memberships as they are owed.
- svjunkie 16y agoI don't think video stores deserve to die because of their treatment of customers (though I'm too young to have had much experience renting from a brick&mortar store). I think they deserve to die because they refused to innovate as competitors built the infrastructure to overtake them. They scoffed as Netflix and Redbox built brands that would come to dominate the industry, yet their too-little-too-late offerings were not competitive with the newcomers despite having considerably more resources at one point.