It's one thing to complain about poor service, it's an other to brainstorm with district manager to improve the location. It's hard to know exactly what was bei

It's one thing to complain about poor service, it's an other to brainstorm with district manager to improve the location. It's hard to know exactly what was being proposed without more details but the way it's described by the parent I think I would've refused as well unless I had a genuine curiosity to visit a videogame store with a backstage pass. I mean it's a bit as if you complained in a restaurant that the food was bad and they proposed that you visited the kitchen and told them what you'd do differently. I don't want to do that, actually I'm probably not even qualified to do that and if I was I probably wouldn't do it for free. It's very kind and considerate for the CEO to take time to schedule something like that but I don't find it weird at all that he declined the offer.