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I work a lot for these guys. The larger companies have whole teams responding to these kind of emails. They triage incoming emails and then the team can send th
by baxtr 8y ago
I work a lot for these guys. The larger companies have whole teams responding to these kind of emails. They triage incoming emails and then the team can send the emails on their own on behalf of the C-level exec.
- addflip 8y agoExactly this. Tim Ferriss had Frank Blake, the old CEO of Home Depot, on his show where he discussed this. Super interesting. https://tim.blog/2018/03/15/frank-blake/ https://tim.blog/2018/03/15/frank-blake/
- icelancer 8y agoI am listening to this podcast literally as I type this, and it frustrates me to no end to hear Frank's story and how much he cares about customers, and how shitty Home Depot is now. Their customer service is atrocious and their reps are poorly-trained to help with technical tasks. I fear Frank's decrees were not carried over after he left office (2014).
- acou_nPlusOne_t 8y agoAnything i get in CC - i automatically delete- some CEO i heard about. Sorry, but personal emails from a CEOs perspective are noise. And just that noise. Even if you want to know about interesting things in the noise, you use dedicated people to filter out.
- acou_nPlusOne_t 8y agoLook at them downthrodden downvotees, living in the hopes, that the king notices the messages encoded into the folding of his toilett paper.
- dang 8y agoCould you please not post like this? We're trying for a bit better than internet median here. If you could keep the substantive comments and drop the unsubstantive ones, that would help. https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html