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I think this has been discussed before - The whole foundation of SalesForce is absolutely tracking every inch of a user, who you were what whitepaper you downlo

by neya 8y ago

I think this has been discussed before - The whole foundation of SalesForce is absolutely tracking every inch of a user, who you were what whitepaper you downloaded, where you're from, which stage of the funnel you're in, which industry you belong to, what's your company size, what's its revenue and the list goes on.. So, this is pretty ridiculous coming from a CEO of such a company, but hey, any publicity is good publicity, right?

deleted 8y ago
[deleted]
tarr11 8y ago
I don't think he's lying. But the reasons he wants GDPR are probably just as calculating as you would expect: 1. They already had to do most of this work for GDPR already so the cost will be lower 2. By saying this, he can be invited to meet with legislators who will shape the law. 3. Smaller competitors or startups will be discouraged from entering the market due to an increased regulatory environment (similar to PCI) it's still probably a good idea but skepticism (and even cynicism) is certainly warranted
- 3pt14159 8y ago
  There are three reasons in addition: 1. Insulating himself from future lawsuits. Judges look very favourably towards corporations that try to work with regulators before a crisis. 2. Legislating a fix reduces market demand for a technical fix. Imagine a world where a competitive platform to the internet / the web arises. In such a case if the public feels safe because of legislation then they're less likely to abandon the previous web. 3. Realistically speaking any action that would be devastating for Salesforce would be devastating for the US economy / intelligence apparatus; so either way there is going to be some measure of tracking for some amount of time. The real issue that Saleforce needs to handle is to ensure that it's ahead of its competitors and to do that it needs to see where the regulatory environment is going and plan its strategy around that.
  - curun1r 8y ago
    > ...would be devastating for Salesforce would be devastating for the US ... intelligence apparatus GDPR exempts law enforcement and the court system so I'm not sure why we'd expect US legislation to be any different.
    - 3pt14159 8y ago
      Much of the data that our intelligence agencies collect is through collaboration with private industry. If Salesforce employs hundreds of people to clean up data then that (and other companies like them) going away would make a measurable difference to what the intelligence agencies are capable of doing.
lukasLansky 8y ago
It's consistent to both want to change the rules and also to play acording to the current ones. You can think that taxing property is better than taxing income, but you still pay what your state says, not more, not less.
shadowtree 8y ago
You need a lot of software to manage and track consent, plus the history of all interactions for audit purposes. GDRP forces usage of a CRM. Just like every complication of tax law benefits HR Block, TurboTax, etc.
- DanBC 8y ago
  GDPR doesn't force consent. GDPR forces companies to think about the data they collect, and why they collect it, and what they do with it once they've got it. They should be doing that wherever they are, otherwise you end up with eg Equifax leaking details of 130million users.

by neya 8y ago

deleted 8y ago

[deleted]

tarr11 8y ago

I don't think he's lying. But the reasons he wants GDPR are probably just as calculating as you would expect: 1. They already had to do most of this work for GDPR already so the cost will be lower 2. By saying this, he can be invited to meet with legislators who will shape the law. 3. Smaller competitors or startups will be discouraged from entering the market due to an increased regulatory environment (similar to PCI) it's still probably a good idea but skepticism (and even cynicism) is certainly warranted

3pt14159 8y ago
There are three reasons in addition: 1. Insulating himself from future lawsuits. Judges look very favourably towards corporations that try to work with regulators before a crisis. 2. Legislating a fix reduces market demand for a technical fix. Imagine a world where a competitive platform to the internet / the web arises. In such a case if the public feels safe because of legislation then they're less likely to abandon the previous web. 3. Realistically speaking any action that would be devastating for Salesforce would be devastating for the US economy / intelligence apparatus; so either way there is going to be some measure of tracking for some amount of time. The real issue that Saleforce needs to handle is to ensure that it's ahead of its competitors and to do that it needs to see where the regulatory environment is going and plan its strategy around that.
- curun1r 8y ago
  > ...would be devastating for Salesforce would be devastating for the US ... intelligence apparatus GDPR exempts law enforcement and the court system so I'm not sure why we'd expect US legislation to be any different.
  - 3pt14159 8y ago
    Much of the data that our intelligence agencies collect is through collaboration with private industry. If Salesforce employs hundreds of people to clean up data then that (and other companies like them) going away would make a measurable difference to what the intelligence agencies are capable of doing.

lukasLansky 8y ago

It's consistent to both want to change the rules and also to play acording to the current ones. You can think that taxing property is better than taxing income, but you still pay what your state says, not more, not less.

shadowtree 8y ago

You need a lot of software to manage and track consent, plus the history of all interactions for audit purposes. GDRP forces usage of a CRM. Just like every complication of tax law benefits HR Block, TurboTax, etc.

DanBC 8y ago
GDPR doesn't force consent. GDPR forces companies to think about the data they collect, and why they collect it, and what they do with it once they've got it. They should be doing that wherever they are, otherwise you end up with eg Equifax leaking details of 130million users.