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The thing with PayPal is that it always seemed primarily targeted towards customer-business interactions. Trivial payments between friends didn't seem like a hi

The thing with PayPal is that it always seemed primarily targeted towards customer-business interactions. Trivial payments between friends didn't seem like a high-priority usecase back in ~2012. I noticed the same issues as you when I tried to Google its mobile history. Venmo definitely won the first-to-market/network effect game. That said, I'm not complaining. Unless it looks like they are on course for bankruptcy or there is a major data leak, it's CX is pretty much exactly what I want it to be. The only unnecessary part is the social feed, but that has absolutely no impact on me unless I want it to (and sometimes it's amusing to see the messages my friends attach to them if I happen to look at it).

rconti 8y ago
Could be. I used PayPal to transfer money to friends before it was even accepted on eBay, but obviously that's a pretty niche example. It looks like Venmo is ~2x as popular as Square Cash from this recode article: https://www.recode.net/2018/2/27/17059182/square-cash-app-monthly-active-users-customers-seven-million-december-venmo https://www.recode.net/2018/2/27/17059182/square-cash-app-mo... And a few other good data points/comparisons. https://www.digitaltrends.com/mobile/paypal-vs-google-wallet-vs-venmo-vs-square-cash/ https://www.digitaltrends.com/mobile/paypal-vs-google-wallet... https://lifehacker.com/money-transfer-showdown-square-cash-vs-venmo-vs-payp-1752058723 https://lifehacker.com/money-transfer-showdown-square-cash-v... (One source points out that Square Cash followed Square Wallet and Square Order; I used Square Wallet because I also had their card-reader from back in the day, so this goes back to at least 2011).