Their "niche" is that you can actually track your shipments on their website, rather than having to harass your dinosaur freight forwarder via phone & email and

Their "niche" is that you can actually track your shipments on their website, rather than having to harass your dinosaur freight forwarder via phone & email and hope that they deign to get back to you. Oh, and you can also request quotes via their website! Seriously, though, you should give them a shot. They were a game changer for a former employer. And there's a phone number in the website footer.