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Yes, charges now in dispute with VISA. What really chafes my ass isn't necessarily the unauthorized billing, it's the attitude of oDesk. I can say, I have had
by 724 16y ago
Yes, charges now in dispute with VISA.
What really chafes my ass isn't necessarily the unauthorized billing, it's the attitude of oDesk.
I can say, I have had bad customer service in the past, but this ranks as one of the worst.
The guy i was dealing with was arrogant, argumentative, and quite full of himself. Qualities that no customer support person should portray.
It turns out I'm also not the only person to have such disputes with oDesk. There is a litany of complaints ranging from billing issues to delivery failures. Many of those very complaints are posted here on this system.
There are many alternatives to oDesk and I would welcome feedback by anyone who uses a competing service.
- lukevdp 16y agoI can understand your frustration. I've had nothing but great experiences with Odesk though. Quite scary hearing your story though. Hopefully you'll get your money back
- RACNicole 16y agoRegarding #8 -- that is unfortunately a standard practice at some of these sites (except vWorker, of course). PeoplePerHour has a similar "rule." That's why I press people so hard to read the terms and conditions of these sites before signing up with them!! Some folks have no idea of what they're walking into until something goes bad and a service decides to randomly enforce its rules. As far as alternatives go, vWorker clearly stands out from the rest. Just read its TOS to see for yourself.