>Even the "nightmare letter" doesn't have anything unreasonable in it and the only reason why it might be difficult How about another reason: it simply increas

>Even the "nightmare letter" doesn't have anything unreasonable in it and the only reason why it might be difficult How about another reason: it simply increases administrative costs. If you have enough users firing these letters off then you could end up spending a significant amount of time simply responding to these letters. Something has to pay for all of that, and it's not like this cost is going to go away at some point, so the entire business model has to be set up in a way where it can just eat this cost.