If you're not optimizing for your users - the poor schmucks who are forced to use you day after day, you're abusing them and making their lives hell. If you're

If you're not optimizing for your users - the poor schmucks who are forced to use you day after day, you're abusing them and making their lives hell. If you're in the business of abusing your users because they're not the people writing the checks, I hope you fail (even though I know you won't). Making money and caring about your users are not incompatible goals.