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I wonder how a German person would describe it. Probably not like that, I'll bet.
by jey 8y ago
I wonder how a German person would describe it. Probably not like that, I'll bet.
- hmd_imputer 8y agoThey even have a term for that: Servicewüste: https://en.wikipedia.org/wiki/Servicew%C3%BCste https://en.wikipedia.org/wiki/Servicew%C3%BCste
- Grumbledour 8y agoYou are right, as a German myself. I wouldn't. I guess if you are used to American customer service and manners in general, German directness may seem very rude and I wont deny, 'good' service can be hard to find in Germany. But when Germans complain about that, most don't really mean Service with a smile, but rather competent, to the point service without to much sales pitch or grumbling. I would think fake smiles would be looked at very suspicious over here. I guess in the end its a matter of taste, if you prefer your bad service personnel to be hiding between shelving to avoid customers or serving you a fake smile while staring through you and wishing they were dead.