3 ms·

Too many people are working in public facing jobs despite having no talent for such work. I'm not surprised they find it stressful.

• vostok 8y ago
  If you do have the talent, you'll make more money selling Oracle than selling coffee.
  • musage 8y ago
    Not if the talent of interacting with many and also difficult customers is based on genuine compassion and a sense of personal integrity. And I like to think you get more bang for the buck if you can keep their personal integrity intact, regardless of industry or profession. Sure people pushing Oracle (et al) may be grimly smirking as they carry their money and their ulcers to the bank, while others skip to the ice cream parlor, or just a park bench, with a laugh emanating from their belly.
• CM30 8y ago
  Yeah, and I think the reason is simply that 'public facing service job' is seen as the 'default' career for someone who doesn't have a particular skillset or what not. So a ton of not particularly outgoing/not extroverted/no particularly 'people orientated' individuals who'd objectively be better off working in absolutely anything else are stuck doing service jobs they're not at all well suited for. Unfortunately, there's not really an easy fix to this. In theory the best solution would probably be to get 'service' work treated like any other career path (a viable field that people go into because they're passionate about that sort of work and have the right mindset for it) and make it less 'if you've got no relevant skills, Walmart/Starbucks/whoever is hiring'. But that's probably not happening, since this sort of work is seen as something anyone can do and hence valued so low it's basically a 'last resort' job.